Collecte des données

The protection of your personal data is of utmost importance to us. We process your data solely in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the Austrian Telecommunications Act (TKG 2003). This Privacy Policy informs you about how we collect, process, and use personal data in connection with our website.

1. Contact with Us

If you contact us via a website form or by email, the personal data you provide will be used solely to respond to your inquiry and, if necessary, for follow-up questions. Your data will not be shared with third parties without your explicit consent.

2. Collection and Storage of Personal Data

When you access our website, your browser automatically transmits certain technical data to our servers. This data is logged for statistical and technical purposes, such as monitoring website usage or detecting server issues.
The following data is collected automatically:

• Requested file (URL/filename)
• Browser type and version
• Operating system used
• Referring URL (the website from which you accessed our site)
• IP address
• Date and time of access
• Pages visited within our website
• Form input data (if any)

Additional personal data, such as name, address, email address, date of birth, or business-related information, is only collected if you voluntarily provide it via forms on our website.

3. Use and Disclosure of Personal Data

Personal data you provide will only be used to:

• Respond to your inquiry
• Prepare offers or quotations
• Send our catalog (if requested)

If you have given consent for the processing of your personal data, we will only process it for the purposes and to the extent specified in your consent. You will receive informational emails from us only based on your consent.

You may revoke your consent at any time, effective for the future, free of charge:

• via the unsubscribe link in emails
• or by contacting us in writing or by phone using the contact details provided on our website

4. Your Rights

You have the right, at any time, to:

• Access your personal data
• Request correction or deletion
• Restrict processing
• Object to processing
• Request data portability

These rights are granted under the GDPR and other applicable data protection laws.

5. Logging of Email Communication

To ensure proper IT security and detect malware, we log certain information about email communications. When you send an email to one of our addresses, the following information is recorded:

• Email and IP address of sender and recipient
• Number of recipients
• Subject
• Date and time of receipt
• File names of any attachments
• Message size
• Spam risk classification
• Delivery status

Emails are first processed automatically. Only if a security risk is suspected will individual emails be reviewed manually by authorized personnel.
We also process personal data contained in emails as required for the duration of business negotiations and beyond, in accordance with statutory retention and documentation obligations.

6. HubSpot

This website uses HubSpot, a service provided by HubSpot, Inc., USA. The contractual partner for our company is HubSpot Germany GmbH, Berlin. Data processing primarily takes place in a data center in Germany.
HubSpot is an integrated software solution that allows us to manage various aspects of our online marketing and services, including:

• Contact management (e.g., user segmentation & CRM)
• Landing pages
• Email marketing
• Contact forms for inquiries or product downloads

Visitors may voluntarily provide their contact information via our website to submit inquiries. This data, along with website content, is stored on HubSpot’s servers. We use this data exclusively for marketing optimization and customer service purposes.
For HubSpot’s Privacy Policy, see: https://legal.hubspot.com/privacy-policy.
Personal data will only be shared with third parties with your explicit consent, unless required by law or a court order.

7. Cookies

Our website uses cookies—small text files stored on your device by your browser. Cookies do not harm your device.
We use cookies to make our website more user-friendly. Some cookies remain on your device until you delete them, enabling us to recognize your browser on future visits.
You may configure your browser to notify you about cookies and allow them on a case-by-case basis. Disabling cookies may limit website functionality.

8. SSL Encryption

For security reasons and to protect the transmission of confidential data, such as inquiries sent to us, our website uses SSL encryption. Encrypted connections are indicated by “https://” in the browser’s address bar and a lock symbol. Data transmitted via SSL cannot be read by third parties.

9. Google reCAPTCHA

We use Google reCAPTCHA on this website to verify whether form submissions are made by humans or automated bots. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA analyzes website visitor behavior (e.g., IP address, mouse movements, time on site) to detect automated activity. Data collected during this analysis is transmitted to Google.

reCAPTCHA runs entirely in the background; visitors are not explicitly notified. Processing is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting the website from abuse and spam.
Further information on Google reCAPTCHA is available at:
•    Google Privacy Policy
•    Google Terms of Service
 

Collecte des données

L’acheteur comprend que nous stockons des données le concernant à des fins de traitement automatique (facturation, comptabilité, maintenance de la base client/fournisseur, traitement des demandes/commandes, suivi des activités commerciales en cours, etc.) liées à l’exécution de son contrat. Aucune information personnelle au-delà des données contenues dans le contrat ne sera stockée.

Transfert de données (divulgation de données)

Les données stockées (nom, numéro de téléphone, adresse de facturation et de livraison, adresse e-mail, coordonnées bancaires, etc.) ne seront pas transmises à d’autres fins (par exemple pour l’envoi de matériel publicitaire/newsletters) sans le consentement exprès de l’acheteur et ne seront pas divulguées à des tiers. Le droit de transférer (divulguer) des données personnelles ne doit être exercé que pour assurer le respect de la législation applicable ou pour exécuter la commande.

Traitement des données

L’acheteur a le droit de demander la suppression définitive de ses données personnelles. Cette demande doit nous être communiquée par écrit (sans forme régulière) ou oralement. L’acheteur a le droit de retirer son consentement au traitement et à la manipulation de ses données personnelles à tout moment.

Valable à partir de juillet 2018

office@miroslavska.com

Pour télécharger notre règlement complet sur la protection des données au format PDF :

Politique de confidentialité